Privacy Policy

Effective Date: 14.04.2026

1. Introduction

Welcome to Cricket IQ by Kumar Sharad (“we”, “our”, “us”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mycricketiq.com (the “Platform”) and use our services, including:

  • Online coaching session bookings

  • Digital products and subscriptions

  • Physical merchandise purchases

By using our Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Date of birth (if required for coaching segmentation)

2.2 Payment Information

  • Payments are processed via secure third-party payment gateways

  • We do not store your card or banking details

2.3 Usage Data

  • IP address

  • Browser type and device information

  • Pages visited, time spent, interactions

2.4 Coaching & Performance Data

  • Videos uploaded for analysis

  • Session notes and feedback

  • Performance metrics and progress data

3. How We Use Your Information

We use your data to:

  • Schedule and conduct coaching sessions

  • Provide video analysis and feedback

  • Deliver digital products and subscriptions

  • Process orders and deliver merchandise

  • Improve platform functionality and user experience

  • Communicate updates, reminders, and support

  • Ensure security and prevent fraud

4. Sharing of Information

We may share your data with:

4.1 Service Providers

  • Payment gateways

  • Hosting providers

  • Analytics tools

4.2 Coaching & Internal Team

  • Coaches and analysts for delivering services

4.3 Legal Requirements

  • When required by law or regulatory authorities

We do not sell your personal data to third parties.

5. Data Storage & Security

  • We use industry-standard security practices

  • Data is stored on secure servers

  • Access is restricted to authorized personnel

However, no system is completely secure; use of the Platform is at your own risk.

6. Cookies & Tracking

We use cookies to:

  • Enhance user experience

  • Track usage and performance

  • Enable login sessions

You can disable cookies via browser settings.

7. Digital Products & Content

  • Purchased digital content is for personal, non-commercial use only

  • Unauthorized distribution, sharing, or resale is prohibited

8. Online Coaching Sessions

  • Session recordings (if applicable) may be stored for quality and training purposes

  • By participating, you consent to such recording unless explicitly opted out

9. Physical Merchandise

  • Shipping details are used solely for order fulfillment

  • Logistics partners may receive necessary delivery information

10. Data Retention

We retain your data:

  • As long as your account is active

  • As required for legal or operational purposes

11. Your Rights

You may:

  • Access your data

  • Request correction or deletion

  • Opt out of marketing communications

Requests can be made at: admin@mycricketiq.com

12. Children’s Privacy

  • Services are intended for users under guidance of guardians where applicable

  • We do not knowingly collect data from children without parental consent

13. Third-Party Links

Our Platform may contain links to third-party websites.
We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with revised dates.

15. Contact Us

For any questions or concerns:

Cricket IQ by Kumar Sharad
Email: admin@mycricketiq.com
Website: mycricketiq.com